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Featured articles
🪁Events
Auto Merge
🎮Gameplay
How to turn off Auto Merge?
💳Purchases & Billing
What can I do if there was a problem with my purchase? (Google Play)
What can I do if there was a problem with my purchase? (Apple)
Where do I buy extra Gems and Coins?
How do I find my purchase history (iOS)?
How do I find my purchase history (Android)?
View all 15 articles
💥Bugs & Issues
I didn't receive my chest from The Hopewell Bay Challengers
My item has disappeared. What now?
Why does the mansion look blurry?
Why don't I see ads in the game?
Why are Daily Scoop texts in a different language?
🧾Safety & Legal
How can I report a player?
What happens after I report a player?
Code of Conduct for Player Names
💌My Account
Can I move my progress to another device or play on multiple devices? (Apple)
Can I move my progress to another device or play on multiple devices? (Google Play)
Can I reset my account?
How can I login with Supercell ID?
Why didn’t I receive my Supercell ID verification code?
View all 15 articles
🎮Gameplay
Welcome to Merge Mansion!
Why can't I make any more items by tapping?
A Chest is open but I can’t seem to get any items out of it. What could that be?
How do I sell items?
How do I make use of the items covered in cobwebs?
View all 38 articles
🔷Resources & Boosters
I accidentally deleted an item I need. What now?
What can I use Coins for?
How much longer I need to wait before I can produce more items again?
Where do I buy extra energy?
How does Unlimited Energy work?
View all 19 articles
📱Troubleshooting
Why is my Supercell ID verification code not working?
My game is crashing, what do I do?
Where is my reward after watching an ad?
What to do if I cannot connect to the game?
🪁Events
How do I get to the events in Merge Mansion?
What Events are there in Merge Mansion?
Why don’t I have Leaderboard events?
How do I get the most amount of points in The Great Bake Off Event?
What rewards can I get from Leaderboard Events?
View all 38 articles
🔍How do I find...? (SPOILERS)
How can I find out the merge chain of a particular item?
How do I know what I should do next?
How do I get Mosaic pieces?
How do I get Detergent?
How do I get Planted Flowers?
View all 38 articles
📖Story (SPOILERS)
Intro
1. The Grand Drive
2. Tranquility Terrace
3. Frog Pond Falls
4. The Gate
View all 40 articles
🎯Game Updates
Why is my game different from other players?
Automatic Level up
Why can't I download and play Merge Mansion?
Merge Mansion no longer available in Vietnam
26.02.01 February Release Notes.
View all 7 articles
😀 Who is ...? (SPOILERS)
Maddie
Grandma Ursula
Roddy
Jackie
Julius
View all 17 articles
🏙️Story Events
Why did my Story Event items disappear?
How do I play the Ignatius Boulton Story Event?
How can I play Lindsay's New York Story?
How can I start the Casey & Skatie Story Event?
How do I play the Casey & Skatie Story Event?
View all 8 articles
